Web surveys have become increasingly central to innovation research but often suffer from low response rates. Based on a cost-benefits framework and the explicit consideration of heterogeneity across respondents, we consider the effects of key contact design features such as personalization,...

Growing evidence shows that artificial intelligence (AI) can perform core research activities such as reviewing prior literature, processing data, and solving problems. We shift the focus from AI as a “worker” to ask whether and how AI can also “manage” human workers who perform research...

Even though teams have become the dominant mode of knowledge production, little is known regarding how they divide work among their members. Conceptualizing knowledge production as a process involving a number of functional activities, we first develop a conceptual framework to study the...

Even though teams have become the dominant mode of knowledge production, little is known regarding how they divide work among their members. Conceptualizing knowledge production as a process involving a number of functional activities, we first develop a conceptual framework to study the...

An increasing amount of knowledge is produced in teams rather than by individuals, an effect that is often attributed to benefits from division of labor. However, there is little empirical evidence regarding whether and how functional activities are divided between team members, which...