This chapter discusses the intersection of social relationships and consumer behavior. It describes close personal consumer-to-consumer connections such as friendships, romantic relationships, and familial relationships, primarily in the form of dyads but also considering groups, which are...

Consumers’ habitual buying behavior imposes barriers on marketers who wish to acquire new customers. In this paper, we consider one possible disruptor of consumers’ habitual buying behavior in a physical retail environment – changing product locations – and study its impact on consumer...