Chapter 1: Anticipating Game Changer for "Enterprise 2020" in a Digitally-Intensive World -- Chapter 2: Digital Business Models: Review & Synthesis -- Chapter 3: VISOR: A Unified Framework for Business Modelling in the Evolving Digital Space -- Chapter 4: A View Through the VISOR Lens -- Chapter...

Online markets pose a difficulty for evaluating products, particularly experience goods, such as used cars, that cannot be easily described online. This exacerbates product uncertainty, the buyer's difficulty in evaluating product characteristics and predicting how a product will perform in the...

Because a fundamental attribute of a good theory is causality, the information systems (IS) literature has strived to infer causality from empirical data, typically seeking causal interpretations from longitudinal, experimental, and panel data that include time precedence. However, such data are...

Online referral systems help firms attract new customers and expand their customer base by leveraging the social relationships of existing customers. We integrate ultimatum game theory, which focuses on fairness, with motivation theories to investigate the effects of social distance and monetary...