What does it mean to have a "good" or "bad" reputation? How does it create or destroy value, or shape chances to pursue particular opportunities? Where do reputations come from? How do we measure them? How do we build and manage them? Over the last twenty years the answers to these questions...

This paper explains inconsistency in stakeholder punishment for firm misconduct. It does so by developing a cognitive view of the process by which stakeholders allocate their limited attention. This cognitive view outlines individual and situational factors that produce variation in a...

Firms pursue competitive advantage through both individual and collective strategic actions. Because of the difficulties of coordinating collective action, industries are characterized by extended periods of individual activity, punctuated by waves of collective activity. Rational and...

Stakeholders hold power because they hold resources essential to firm survival. Through their exercise of this power, they produce, or not, change in business practices. The social movements of united individuals, as well as the nonmarket strategies of firms and industries designed to forestall...

This handbook offers a diverse set of scholarly perspectives on the nature of corporate reputation: what it is, where it comes from, and how it may be managed to create and protect corporate as well as societal value.

Firms within an industry often find themselves tarred by the same brush. When accidents occur, stakeholders often punish both the offending firm and the entire industry. In this way, a firm's reputation may be tied to other firms, and so reputation may be a common resource shared by all members...

In March of 2003, the publishers of two books with contrasting perspectives sponsored a public debate about the contents of these books, and the larger issues involved. The lead authors of each of the books participated in the debate: Chad Holliday, Chairman and Chief Executive Officer (CEO) of...

While firms have increasingly adopted environmentally and socially sustainablemanagement strategies, little is known about how these organizations react duringtimes of economic constraint. On the one hand, conventional wisdom suggests thatfirms' sustainability strategy would be de-emphasized....