This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. Knowledge Management: Systems and Processes enhances...

pt. 1. A conceptual lens for knowledge management -- pt. 2. The role of information technology in knowledge management -- pt. 3. The role of knowledge management systems in the organization -- pt. 4. Knowledge management and teams within and across the organizations.