Several investigations came to the conclusion that, considering in retrospect, most Mergers & Acquisitions were not successful. Differences in the corporate cultures are often quoted as being responsible for the failures. So, the question arises how such failures can be prevented in future....

We examine the effectiveness of different learning modes in a process management context. We argue that many organizations will undergo a transformation from a function to a process orientation and that learning matters in this context, as a fundamental change in thinking is required. Using a...