Purpose – The broader aim of this research is twofold. First, we aim to better understand how the business computer was conceptualized and used within U.S. industry. Second, this research investigates the role of social factors such as relational structure, institutional entrepreneurs, and...

Research on expert-novice differences falls into two complementary classes. The firstassumes that novice skills are a subset of those of the expert, represented by the samevocabulary of concepts. The second approach emphasizes novices' misconceptions andthe different meanings they tend to...