//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A history of research in servi...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Theory
Business process management
14
Prozessmanagement
14
Operations Management
13
Dienstleistungssektor
12
Service industry
12
Theorie
11
USA
11
Lieferkette
10
Supply chain
10
United States
10
Management
8
Supply Chain Management
8
Customer satisfaction
6
Dienstleistung
6
Dienstleistungsmanagement
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Production management
6
Service management
6
Service quality
6
Services
6
Information service provider
5
Information services
5
Informationsdienstleister
5
Informationsdienstleistung
5
Beziehungsmarketing
4
Organisationsentwicklung
4
Outsourcing
4
Produktionswirtschaft
4
Relationship marketing
4
Controlling
3
Customer service
3
Dienstleistungsmarketing
3
E-commerce
3
Electronic Commerce
3
Informationsmanagement
3
Informationswirtschaft
3
Kundenservice
3
Management control
3
more ...
less ...
Type of publication
All
Book / Working Paper
9
Article
2
Type of publication (narrower categories)
All
Lehrbuch
7
Textbook
6
Accompanied by computer file
1
Article in journal
1
Aufsatz im Buch
1
Aufsatz in Zeitschrift
1
Book section
1
CD-ROM, DVD
1
Elektronischer Datenträger als Beilage
1
more ...
less ...
Language
All
English
11
Author
All
Chase, Richard B.
9
Jacobs, F. Robert
7
Aquilano, Nicholas J.
4
Apte, Uday M.
2
Davis, Mark M.
2
Ahn, Seongje
1
Cavaliere, Richard A.
1
Guignard-Spielberg, Monique
1
Hegde, G. G.
1
more ...
less ...
Published in...
All
The McGraw-Hill/Irwin series / Operations and decision sciences
3
Irwin/McGraw-Hill series in operations and decision sciences
1
McGraw-Hill/Irwin series : Operations and decision sciences
1
Technology operation management : TOM ; official publication of the Society of Operations Management
1
The McGgraw-Hill/Irwin series / Operations and decision sciences
1
The McGraw Hill series in operations and decision sciences
1
The McGraw-Hill Education series operations and decision sciences
1
The McGraw-Hill/Irwin series operations and decision sciences
1
The service productivity and quality challenge
1
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Improving claims operations : a model-based approach
Apte, Uday M.
;
Cavaliere, Richard A.
;
Hegde, G. G.
- In:
The service productivity and quality challenge
,
(pp. 281-310)
.
1995
Persistent link: https://www.econbiz.de/10001596540
Saved in:
2
Optimization of bank check sorting and clearing operation
Apte, Uday M.
;
Ahn, Seongje
;
Guignard-Spielberg, Monique
- In:
Technology operation management : TOM ; official …
2
(
2011
)
1
,
pp. 16-28
Persistent link: https://www.econbiz.de/10010243259
Saved in:
3
Fundamentals of operations management
Davis, Mark M.
;
Aquilano, Nicholas J.
;
Chase, Richard B.
-
1999
-
3rd ed
Persistent link: https://www.econbiz.de/10000647370
Saved in:
4
Fundamentals of operations management
Davis, Mark M.
;
Aquilano, Nicholas J.
;
Chase, Richard B.
-
2003
-
4. ed., internat. ed
Persistent link: https://www.econbiz.de/10001664420
Saved in:
5
Operations and supply chain management
Jacobs, F. Robert
;
Chase, Richard B.
-
2014
-
14. ed.
Persistent link: https://www.econbiz.de/10009762653
Saved in:
6
Operations management for competitive advantage
Chase, Richard B.
;
Jacobs, F. Robert
;
Aquilano, Nicholas J.
-
2005
-
11. ed., internat. ed
Persistent link: https://www.econbiz.de/10002865570
Saved in:
7
Operations and supply management
Jacobs, F. Robert
;
Chase, Richard B.
;
Aquilano, Nicholas J.
-
2009
-
Twelfth edition, international student edition
Persistent link: https://www.econbiz.de/10003565002
Saved in:
8
Operations and supply chain management : the core
Jacobs, F. Robert
;
Chase, Richard B.
-
2016
-
Fourth edition
Persistent link: https://www.econbiz.de/10011413855
Saved in:
9
Operations and supply chain management: the core
Jacobs, F. Robert
;
Chase, Richard B.
-
2023
-
Sixth edition, international student edition
Persistent link: https://www.econbiz.de/10014307195
Saved in:
10
Operations and supply chain management : the core
Jacobs, F. Robert
-
2013
-
3. ed.
Persistent link: https://www.econbiz.de/10013469522
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->