We develop a game-theoretical methodology that incorporates competition for limited resources to explicitly model a firm's valuation and, hence, its decision to either adopt environmentally sustainable strategies (e.g., recycling programs to replace limited natural resources, alternative...

The emergence of globally distributed call-center networks, such as Dell International Support Service, has fundamentally increased the challenges to the management. This new trend of networking faces the risk of extensive demand fluctuation both over locations and over time. Existing literature...

Advances in online technologies and bandwidth availability have opened new vistas for online distribution of digital goods. But potential benefits for consumers are juxtaposed against challenges for retailers of such goods. Here we investigate one type of digital experience good - music - whose...