Wilcox King, Adelaide; Zeithaml, Carl P. - In: Advances in health care management : Vol. 3, (pp. 233-265). 2002
The management literature has explored and recognized that managers' perceptions of their hospitals' external … less understanding, however, of the relationship between managers' perceptions of their hospitals' internal conditions … of capabilities, assessment of managers' perceptions of capabilities is also important to shaping strategy. An extensive …
