The measurement of public organizations' performance is a central issue in public administration both in the U.S. (Moynihan 2008) and numerous other countries (Pollitt and Bourckaert 2000). Missing in the rush to performance appraisal and performance management is any effort to tie empirical...

[Representative bureaucracy scholarship has yet to address two interrelated phenomena: intersectionality and changes in relative disadvantage over time. This manuscript addresses these gaps by assessing representation effects at the intersection of race/ethnicity and sex and in previously, but...

This study investigates whether the public perceives nonprofit organizations as different from private for-profit and public organizations and whether introducing new performance management systems would provide positive credits to the organization. Using two randomized survey experiments on US...

Miles and Snow, among others, argue that strategy content is an important influence on organizational performance. Their typology, applied recently to public organizations in the United Kingdom, divides strategic actors into four general types: prospectors, defenders, analyzers, and reactors....