To improve operational efficiencies while providing state of the art healthcare services, hospitals rely on IT enabled physician referral systems (IT-PRS). This study examines learning curves in an IT-PRS setting to determine whether agents achieve performance improvements from cumulative...

This paper studies the interaction between urban spatial equilibrium and commuting congestion dynamics. We present a new monocentric city framework that combines a discrete urban space with multiple Vickrey (1969)-type bottlenecks. The model illustrates commute scheduling patterns by residents...

This paper uses the bottleneck model of Vickrey (1969) to empirically measure the social cost of traffic congestion in the US. Using a detailed trip-level data, we estimate extra travel time over and above hypothetical free-flow travel time, which we call "queuing time", for each average commute...