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Theory
Relationship marketing
36
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32
Consumer behaviour
24
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23
Customer value
12
Lieferantenmanagement
11
Supplier relationship management
11
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9
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8
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7
Customer-dominant logic
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Customer satisfaction
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Social web
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4
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4
Dienstleistungsmarketing
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Dienstleistungssektor
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Holmlund, Maria
8
Strandvik, Tore
4
Kock, Sören
2
Edvardsson, Bo
1
Heinonen, Kristina
1
Ravald, Annika
1
Vanyushyn, Vladimir
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Svenska Handelshögskolan <Helsinki>
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Meddelanden från Svenska Handelshögskolan
5
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
1
Forskningsrapporter från Svenska Handelshögskolan
1
From exporting to internationalization
1
The journal of services marketing
1
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ECONIS (ZBW)
9
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1
Perceived quality in business relationships
Holmlund, Maria
-
1997
Persistent link: https://www.econbiz.de/10000975013
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2
A theoretical framework of perceived quality in business relationships
Holmlund, Maria
-
1996
Persistent link: https://www.econbiz.de/10000621406
Saved in:
3
Customer-dominant logic : foundations and implications
Heinonen, Kristina
;
Strandvik, Tore
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 472-484
Persistent link: https://www.econbiz.de/10011418348
Saved in:
4
Customer relationship dissolution : what do we know and what do we need to know?
Strandvik, Tore
(
contributor
);
Holmlund, Maria
(
contributor
)
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536560
Saved in:
5
Critical incidents in business relationships
Holmlund, Maria
;
Strandvik, Tore
-
1999
Persistent link: https://www.econbiz.de/10001543505
Saved in:
6
Produktivitetsstyrning i tjänsteföretag
Holmlund, Maria
;
Ravald, Annika
-
1992
Persistent link: https://www.econbiz.de/10000136335
Saved in:
7
Quality-based service as an establishing strategy in business networks
Holmlund, Maria
-
1992
Persistent link: https://www.econbiz.de/10000136353
Saved in:
8
Small and medium-sized enterprises' internationalization and the influence of importing on exporting
Holmlund, Maria
;
Kock, Sören
;
Vanyushyn, Vladimir
-
2009
Persistent link: https://www.econbiz.de/10003833860
Saved in:
9
Customer needing : conceptualising industrial service from a customer perspective
Strandvik, Tore
(
contributor
);
Holmlund, Maria
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003709357
Saved in:
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