"Mark H. Moore's now classic 'Creating Public Value' offered advice to public managers about how to create public value. But that book left a key question unresolved: how could one recognize (in an accounting sense) when public value had been created? Here, Moore closes the gap by setting forth...

Public organizations should rediscover the role of knowledge as a source for designing and implementing internal processes and adopt a knowledge management approach by using and managing technology as means and enabler for building a citizen-centered public management, sustaining democratic and...

Können Märkte nicht als Gradmesser sozialer Kosten fungieren, ergeben sich Fragen, die unmittelbar ins Zentrum der Managementwissenschaften zielen. Diese Beobachtung als Anlass nehmend, will die vorliegende Arbeit Forschungslücken bearbeiten, die sich in Folge der Finanzkrise ergeben haben...