This paper proposes a new method to measure the input productivity gains from information technology incomplex managerial environments. The method employs a production function which maps output andrelating moderating variables in the managerial environment into input resource consumption, with...

Output measurement metrics for the softwaredevelopment process need to be re-examined todetermine their performance in the new, radicallychanged CASE development environment. This papercritiques and empirically evaluates several approachesto the measurement of outputs from the CASE process.The...