This paper is aimed at analyzing a very important view of the process of implementing quality management in organizations, in order to gain a competitive advantage. By integrating the basic principles of complete quality management, organizations themselves begin to feel the benefits and...

Every organization's response to environmental challenges is to improve quality by adopting modern concepts and a new approach to quality. This includes, of course, the developed and implemented quality management systems. Ensuring quality and managing it today is an inevitability, so a great...