Using the emergent friendship network of an incoming cohort of MBA students, we examined the role of extraversion in shaping social networks. Extraversion has two important implications for the emergence of network ties: a popularity effect, in which extraverts accumulate more friends than...

Even when human point forecasts are less accurate than data-based algorithm predictions, they can still help boost performance by being used as algorithm inputs. Assuming one uses human judgment indirectly in this manner, we propose changing the elicitation question from the traditional direct...

Globalization, innovation, social media, and exposure to natural and man-made disasters have increased organizations' need to cope with demand surges: random, significant increases in demand in an otherwise relatively stable demand environment. To build supply chain capabilities, organizations...

Problem Definition: People often make service quality judgments based on information about the quality of each server even though they care primarily about the quality each customer experiences. When and how do server-level quality metrics differ from customer-experienced ones? Can people...

Stockpiling inventory is an essential strategy for building supply chain resilience. It enables firms to continue operating while finding a solution to an unexpected event that causes a supply disruption or demand surge. While extremely valuable when actually deployed, stockpiles incur large...

Problem definition: What is your research problem? How can one adapt multiechelon inventory models to capture the cash flows generated by various payment timing contracts? What competitive inventory policy behavior arises under these various payment timing arrangements? Academic/Practical...

Problem definition: Do physicians exhibit predictable behavioral bias when making admission control decisions under patient diagnosis uncertainty with stochastic arrivals and lengths of stay? How can we structure feedback to help improve their decision-making?Methodology/results: We use a...