We exploit organizational reforms in a foreign-owned bank in Central-East Europe to study the implementation of modern HRM policies in an emerging market context. We have branch-level data and use our knowledge of the process that led to the adoption of the reforms to implement two estimators...

We analyze the impact of differentiated incentives on performance. While the literature has studied workers with relatively homogeneous tasks, we study teams with heterogeneous tasks and differentiated outputs that cannot be perfectly distinguished – a situation common in manufacturing or...