IT infrastructure outsourcing arrangements involve multiple services and processes. Supporting a service often impact the efficiency, effectiveness and performance of other related services. Such interdependencies pose significant challenges in designing appropriate incentives to influence...

We develop a model to investigate the manner in which the pricing, profitability and protection strategies of the seller of a proprietary digital good respond to changing market conditions. Specifically, we investigate how the optimal strategy of a seller of proprietary software (such as...

This paper investigates how a digital platform should select products for recommendation to meet different objectives. Specifically, we analyze a model of platform-based market where consumers search and purchase products that potentially differ in quality and taste dispersion. Our modeling...