Problem definition: Restaurants can provide catering services to customers through the traditional offline channel or online food delivery platforms. Platforms claim they deserve to receive a positive commission fee from restaurants as they help restaurants expand their market and gain access to...

This paper studies the optimal component procurement strategies of two competing OEMs selling substitutable products. The OEMs outsource their production to a common contract manufacturer, who in turn needs an input from a component supplier. Each OEM may either directly procure the input from...

Problem definition: This paper studies an entrepreneur's pricing strategy in a reward-based crowdfund-ing campaign under asymmetric product quality information. We propose two signaling mechanisms and investigate the relative performance of these mechanisms under different market...

We study capacity decisions in a service environment with seasonal arrival rates and strategic customers. Due to seasonality, the firm uses a postponement strategy where compensation is given to the peak-time customers who cannot be served in the peak time and agree to delay service. We extend...

We investigate the situation where a customer experiencing an inventory stockout at a retailer potentially leaves the firm's market. In classical inventory theory, a unit stockout penalty cost has been used as a surrogate to mimic the economic effect of such a departure; in this study, we...