The Naples Forum on Service is a biennial research conference. The three past forums have been characterized by original and stimulating discussions upon the forum themes with the three scientific pillars represented by Service Dominant logic, Network & Systems Theory and Service Science (look...

This paper highlights the contribute deriving from network theories, and specifically from Many-to-Many logic and from Viable System Approach to the emerging theories on service. Network Theories indeed are themselves interdisciplinary theories, and have been approached in many disciplines such...

The growing normative, financial, organizational and didactic autonomy, which has interested the Italian Universities in the last ten years, has stimulated processes of monitoring, efficiency, efficacy and operational methods with which public resources are managed in each university. Moreover,...