Ahire, Sanjay L.; O’Shaughnessy, K.C. - In: International Journal of Quality Science 3 (1998) 1, pp. 5-37
Examines the associations between ten integrated quality management constructs and the resulting product quality. Analyzes responses from plant managers of 449 auto‐parts firms using stepwise regression. Notes three primary predictors (customer focus, empowerment, and supplier quality...