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Theory
Consumer behaviour
88
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82
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82
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82
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81
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71
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8
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2
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2
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2
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2
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2
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1
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1
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1
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Journal of service management
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ECONIS (ZBW)
17
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1
The sorrows of methods researchers
Kuppelwieser, Volker
;
Klaus, Philipp
- In:
The journal of services marketing
39
(
2025
)
1
,
pp. 1-3
Persistent link: https://www.econbiz.de/10015207228
Saved in:
2
Consumer responses to planned obsolescence
Kuppelwieser, Volker
;
Klaus, Philipp
;
Manthiou, Aikaterini
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 157-165
Persistent link: https://www.econbiz.de/10011995548
Saved in:
3
Service-dominant logic and service science as lenses for service productivity
Edvardsson, Bo
- In:
Driving service productivity : value-creation through …
,
(pp. 73-91)
.
2014
Persistent link: https://www.econbiz.de/10011337811
Saved in:
4
Online Laddering
Gruber, Thorsten
;
Voss, Rödiger
;
Balderjahn, Ingo
; …
- In:
Qualitative Marktforschung : Konzepte - Methoden - Analysen
,
(pp. 569-581)
.
2009
Persistent link: https://www.econbiz.de/10003827419
Saved in:
5
The dawn of the ai robots : towards a new framework of ai robot accountability
Tóth, Zsófia
;
Caruana, Robert
;
Gruber, Thorsten
; …
- In:
Journal of business ethics : JBE
178
(
2022
)
4
,
pp. 895-916
Persistent link: https://www.econbiz.de/10013271623
Saved in:
6
Paradigms in service research
Tronvoll, Bård
;
Brown, Stephen Walter
;
Gremler, Dwayne D.
- In:
Journal of service management
22
(
2011
)
5
,
pp. 560-585
Persistent link: https://www.econbiz.de/10009405818
Saved in:
7
Customer needing : conceptualising industrial service from a customer perspective
Strandvik, Tore
(
contributor
);
Holmlund, Maria
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003709357
Saved in:
8
Conceptualizing resource integration as an embedded process : matching, resourcing and valuing
Caridà, Angela
;
Edvardsson, Bo
;
Colurcio, Maria
- In:
Marketing theory
19
(
2019
)
1
,
pp. 65-84
Persistent link: https://www.econbiz.de/10012001473
Saved in:
9
Special double issue: nonprofit services : part 2
Alves, Helena
(
ed.
);
Edvardsson, Bo
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011848088
Saved in:
10
Analysis and design of service business models
Zolnowski, Andreas
-
2015
Persistent link: https://www.econbiz.de/10011348026
Saved in:
1
2
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