Purpose – The growing interest in complexity science as a framework for understanding social and economic systems has had, in recent times, an influence on the study of tourism destinations. This paper aims to describe this approach and discuss its theoretical and methodological implications...

Purpose In recent years, network science has become a dynamic and promising discipline. This study aims to provide a brief summary of the subject and the application to the tourism domain. Design/methodology/approach This paper is based on a non-exhaustive survey of the literature. Findings The...

Purpose – The purpose of this paper is to evaluate the online presence of Italian destination management organizations (DMOs) by assessing the quality of their web sites through a demand‐side heuristic approach. Moreover, given the importance of a clear strategic vision for an efficient and...

Purpose – The purpose of this study is to identify the factors that make the adoption of interoperability solutions for online tourism distribution (OTD) more likely by small operators and to develop an evaluation framework for this solutions. Research identifying these determinants is...