Purpose – This paper aims to outline some key issues in mobile learning technology. Design/methodology/approach – The paper discusses the impact of mobile learning technology, based on the author's experience in the field. Findings – Decide, design, develop and deploy is the standard...

Purpose – This paper aims to describe key issues at macro and micro levels which impact – and affect – sales training activities and facilitation for “successful selling” in the contemporary economic climate. Design/methodology/approach – This paper reports presentations from key...

Purpose – The paper aims to describe the results assessment approach to the evaluation of training and development programmes. Design/methodology/approach – The paper explains the shortfalls with current approaches to evaluation, outlines the research that led to the development of the...