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Customer satisfaction
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
GfK marketing intelligence review : Marketingforschung für die Praxis
1
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ECONIS (ZBW)
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Proving marketing success pays off! : marketing performance measurement and its effects on marketing's stature and firm success
O'Sullivan, Don
;
Abela, Andrew V.
- In:
GfK marketing intelligence review : Marketingforschung …
2
(
2010
)
2
,
pp. 42-49
Persistent link: https://www.econbiz.de/10008697204
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2
The statistical significance of portfolio returns
Fornell, Claes
;
Mithas, Sunil
;
Morgeson, Forrest
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
2
,
pp. 162-163
Persistent link: https://www.econbiz.de/10009519945
Saved in:
3
Empirical evidence of the stock market's (mis)pricing of customer satisfaction
O'Sullivan, Don
;
Hutchinson, Mark C.
;
O'Connell, Vincent
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
2
,
pp. 154-161
Persistent link: https://www.econbiz.de/10003866615
Saved in:
4
Measuring alpha : the consequences of ignoring the four-factor model ; in response to the commentary: "The statistical significance of portfolio returns" by Claes Fornell, Sunil Mithas and Forrest Morgeson
O'Sullivan, Don
;
Hutchinson, Mark C.
;
O'Connell, Vincent
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
2
,
pp. 164-164
Persistent link: https://www.econbiz.de/10009519944
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