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USA
Consumer behaviour
143
Konsumentenverhalten
136
Hotel industry
49
Service quality
49
Dienstleistungsqualität
48
Hotellerie
48
Customer satisfaction
47
Beziehungsmarketing
46
Relationship marketing
46
Kundenzufriedenheit
42
Corporate social responsibility
30
Hospitality industry
30
United States
30
Gastgewerbe
29
Gastronomie
28
Restaurant industry
28
Corporate Social Responsibility
26
Beschwerdemanagement
25
Complaint management
25
Emotion
24
Theorie
22
Theory
22
Experiment
21
Preismanagement
15
Pricing strategy
15
Advertising effects
13
Werbewirkung
13
Dienstleistungssektor
12
Service industry
12
Environmental economics
11
Familie-Beruf
11
Gender
11
Umweltökonomik
11
Work-life balance
11
Arbeitsmobilität
10
CSR
10
Customer service
10
Hospital
10
Krankenhaus
10
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25
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25
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3
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3
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English
30
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Mattila, Anna S.
20
O'Neill, John
11
Hanks, Lydia
3
Wang, Chen-ya
3
Damaske, Sarah
2
Hanson, Bjorn
2
Xiao, Qu
2
Yang, Wan
2
Yeon, Jihwan
2
Agarwal, Anjali
1
Aldás, Joaquin
1
Andreu, Luisa
1
Bartlett, Albert
1
Bloom, Barry A. N.
1
Cho, Hyun-min
1
DeRoos, Jan A.
1
Dogru, Tarik
1
Guillet, Basak Denizci
1
Hou, Yuansi
1
Jansen, Bernard J.
1
Jolly, Phillip M.
1
Kim, Ellen Eun Kyoo
1
Kim, Soo
1
Lee, Seoki
1
Liu, Peng
1
Manning, Christopher A.
1
McGinley, Sean
1
Miao, Li
1
Mount, Dan
1
Noone, Breffni M.
1
Ouyang, Yuxia
1
Roulac, Stephen E.
1
Self, Timothy
1
Shin, Joongwon
1
Shoemaker, Stowe
1
Singh, Amrik
1
Zhang, Lu
1
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International journal of hospitality management
7
The Cornell hospitality quarterly
3
International journal of contemporary hospitality management
2
Journal of travel and tourism marketing
2
Breaking new ground in theory and practice
1
Cornell hospitality quarterly : CQ
1
Handbook of pricing research in marketing
1
International journal of internet marketing and advertising : IJIMA
1
Journal of financial services marketing : JFSM
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of real estate literature : a publication of the American Real Estate Society
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
The Cornell School of hotel administration handbook of applied hospitality strategy
1
The journal of services marketing
1
The real estate finance journal
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
30
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1
Hospitality industry attraction : he effect of job openings and employee wages in the United States
Dogru, Tarik
;
McGinley, Sean
;
Self, Timothy
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-8
Persistent link: https://www.econbiz.de/10015052151
Saved in:
2
Strategic hotel development and positioning : the effects of revenue drivers on profitability
O'Neill, John
;
Mattila, Anna S.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 929-937)
.
2010
Persistent link: https://www.econbiz.de/10008667100
Saved in:
3
An analysis of characteristics of US hotels based on upper and lower quartile net operating income
Mattila, Anna S.
;
O'Neill, John
;
Hanson, Bjorn
- In:
The real estate finance journal
25
(
2009/10
)
1
,
pp. 50-54
Persistent link: https://www.econbiz.de/10003891686
Saved in:
4
The role of hotel owners : the influence of corporate strategies on hotel performance
Xiao, Qu
;
O'Neill, John
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 122-139
Persistent link: https://www.econbiz.de/10009510218
Saved in:
5
The relationship of sales and marketing expenses to hotel performance in the United States
O'Neill, John
;
Hanson, Bjorn
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
4
,
pp. 355-363
Persistent link: https://www.econbiz.de/10003774190
Saved in:
6
The determinants of a culture of partying among managers in the hotel industry
O'Neill, John
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 81-96
Persistent link: https://www.econbiz.de/10009510223
Saved in:
7
When does an employee not help coworkers? : the effect of leader-member exchange on employee envy and organizational citizenship behavior
Kim, Soo
;
O'Neill, John
;
Cho, Hyun-min
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 530-537
Persistent link: https://www.econbiz.de/10003983182
Saved in:
8
Work-family balance as a potential strategic advantage : a hotel general manager perspective
Xiao, Qu
;
O'Neill, John
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
4
,
pp. 415-439
Persistent link: https://www.econbiz.de/10008748608
Saved in:
9
Hotel/lodging real estate industry trends and innovations
Manning, Christopher A.
;
DeRoos, Jan A.
;
O'Neill, John
; …
- In:
Journal of real estate literature : a publication of …
26
(
2018
)
1
,
pp. 13-41
Persistent link: https://www.econbiz.de/10011956330
Saved in:
10
Predicting lodging demand trends in the U.S. hotel industry
O'Neill, John
;
Ouyang, Yuxia
- In:
The Cornell hospitality quarterly
61
(
2020
)
3
,
pp. 237-254
Persistent link: https://www.econbiz.de/10012259267
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1
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