Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
In-flight service performance...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
Consumer behaviour
185
Konsumentenverhalten
181
Customer satisfaction
95
Kundenzufriedenheit
93
Beziehungsmarketing
88
Relationship marketing
88
Holiday behaviour
82
Urlaubsverhalten
82
Hotel industry
72
Hotellerie
72
Dienstleistungsqualität
60
Service quality
60
Tourism
49
Tourismus
49
Emotion
44
Brand image
38
Gastronomie
38
Markenimage
38
Restaurant industry
38
Brand management
37
Markenführung
37
Environmental consciousness
32
Tourism industry
32
Tourismuswirtschaft
32
Umweltbewusstsein
32
Job satisfaction
31
Arbeitszufriedenheit
29
Airline
25
Consumer attitudes
25
Fluggesellschaft
25
Gastgewerbe
25
Hospitality industry
25
Satisfaction
25
Verbrauchereinstellung
25
Brand
23
Environmental management
22
Markenartikel
22
Umweltmanagement
22
United States
22
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
24
Type of publication (narrower categories)
All
Article in journal
23
Aufsatz in Zeitschrift
23
research-article
1
Language
All
English
24
Author
All
Han, Heesup
16
Kim, Wansoo
6
Hyun, Sunghyup Sean
5
Ryu, Kisang
4
Ok, Chihyung
3
Canter, Deborah D.
2
Choo, Seung-woo
2
Hsu, Li-tzang Jane
2
Hwang, Jinsoo
2
Kim, Yunhi
2
Lee, Jin-soo
2
Back, Ki-joon
1
Barrett, Betsy
1
Choi, Young Gin
1
Jang, Soocheong (Shawn)
1
Jani, Dev
1
Jeong, Chul
1
Kang, Juhee
1
Kim, Eui-keun
1
Kim, Insin
1
Kim, Peter Beomcheol
1
Kim, Seontaik
1
Kim, Tae Hee
1
Kwon, Junehee
1
Lee, Misung
1
Magnini, Vincent P.
1
Sheu, Chwen
1
Uysal, Muzzo
1
Willson, Greg
1
more ...
less ...
Published in...
All
International journal of hospitality management
11
International journal of contemporary hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of travel and tourism marketing
3
International Journal of Contemporary Hospitality Management
1
The service industries journal
1
Source
All
ECONIS (ZBW)
23
Other ZBW resources
1
Showing
1
-
10
of
24
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
2
Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
26
(
2009
)
8
,
pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
Saved in:
3
Contingency variables for customer share of visits to full-service restaurant
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
International journal of hospitality management
29
(
2010
)
1
,
pp. 135-147
Persistent link: https://www.econbiz.de/10003964246
Saved in:
4
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
Saved in:
5
Effects of attitudes vs experience of workplace fun on employee behaviors : focused on Generation Y in the hospitality industry
Choi, Young Gin
;
Kwon, Junehee
;
Kim, Wansoo
- In:
International journal of contemporary hospitality management
25
(
2013
)
3
,
pp. 410-427
Persistent link: https://www.econbiz.de/10009730476
Saved in:
6
The effects of relational benefits on customers' perception of favorable inequity, affective commitment, and repurchase intention in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
2
,
pp. 227-244
Persistent link: https://www.econbiz.de/10003852939
Saved in:
7
The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup
;
Ryu, Kisang
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
Saved in:
8
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived price
Ryu, Kisang
;
Han, Heesup
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
Saved in:
9
Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup
;
Kim, Yunhi
;
Kim, Eui-keun
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 1008-1019
Persistent link: https://www.econbiz.de/10009242045
Saved in:
10
Investigating the key factors affecting behavioral intentions : evidence from a full-service restaurant setting
Jani, Dev
;
Han, Heesup
- In:
International journal of contemporary hospitality management
23
(
2011
)
7
,
pp. 1000-1018
Persistent link: https://www.econbiz.de/10009383512
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
