The relationship between demographic factors and worker well-being has garnered increased attention, but empirical studies have shown to inconsistent results. This chapter addresses this issue by examining how age, gender, and race/ethnicity relate to worker well-being using large,...

The problems facing many US health care organisations may prove critical for survival for many of them. The article outlines the nature of the problems: increased patient demands, tensions among personnel, technological innovation, cost‐conscious purchasers of care, the need to improve...

The pressures currently facing US health care organisations, especially hospitals, in a risk environment are analysed. An important route to maximising efficiency is identified as improved collaboration amongst personnel. Team‐building interventions are recommended and the elements essential...