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Ni, John Z.; Jacobs, F. Robert; Flynn, Barbara Bechler - In: Global supply chain quality management : product …, (pp. 245-266). 2015

Persistent link: https://www.econbiz.de/10010473121

Impact of toy product recalls on shareholder wealth in the United States

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Operations management: internationalization and interdisciplinary integration

Chase, Richard B.; Zhang, Alex - In: International Journal of Operations & Production Management 18 (1998) 7, pp. 663-667

Looks at operations management with a particular focus on the west coast of the USA. Considers two aspects: the first being curriculum development and the second relating to teaching and research. Gives a detailed view of the type of courses offered in the field. Also gives details of research...

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Production and operations management : a life cycle approach

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Fundamentals of operations management

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The customer service solution : managing emotions, trust, and control to win your customer's business

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