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Response rates in hospitality...
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USA
Consumer behaviour
60
Konsumentenverhalten
58
Customer satisfaction
40
Kundenzufriedenheit
37
Service quality
30
Dienstleistungsqualität
28
Holiday behaviour
25
Urlaubsverhalten
25
Hotel industry
24
Hotellerie
24
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24
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21
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21
Tourismus
20
Beziehungsmarketing
18
Relationship marketing
18
Emotion
17
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16
Tourismuswirtschaft
16
Gastgewerbe
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Hospitality industry
15
United States
14
Satisfaction
13
Social Web
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Social web
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9
Virales Marketing
9
Bibliometrics
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Bibliometrie
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Confidence
8
Beschwerdemanagement
7
Complaint management
7
Hospital
7
Krankenhaus
7
Tourism marketing
7
Tourismusmarketing
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Vertrauen
7
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Cobanoglu, Cihan
7
Ryu, Kisang
7
Han, Heesup
4
Cummings, Pamela R.
2
Bahja, Frida
1
Beldona, Srikanth
1
Berezina, Katerina
1
Bilgihan, Anil
1
Bordelon, Bridget M.
1
Cetinkaya, Ali Şukru
1
Ciccarelli, Silvia
1
DeMicco, Fred J.
1
Demirciftci, Tevfik
1
Jang, Soocheong (Shawn)
1
Kim, Tae Hee
1
Kim, Woon Gon
1
Kwansa, Francis A.
1
Lee, Hye-rin
1
Miller, Brian L.
1
Nelson, Robert R.
1
Nusair, Khaldoon
1
Nusair, Khaldoon Khal
1
Okumus, Fevzi
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1
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Journal of hospitality marketing & management
4
International journal of contemporary hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Tourism management : research, policies, practice
2
International journal of hospitality management
1
Journal of transnational management : the official journal of the International Management Development Association
1
Progress in tourism marketing
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ECONIS (ZBW)
14
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1
The roles of the physical environment, price perception, and costumer satisfaction in determining customer loyalty in the restaurant industry
Han, Heesup
;
Ryu, Kisang
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 487-510
Persistent link: https://www.econbiz.de/10003903184
Saved in:
2
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : moderating role of perceived price
Ryu, Kisang
;
Han, Heesup
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
3
,
pp. 310-329
Persistent link: https://www.econbiz.de/10008648338
Saved in:
3
Antecedents and consequences of customers' menu choice in an authentic Chinese restaurant context
Ryu, Kisang
;
Zhong, Yan
- In:
Journal of hospitality marketing & management
21
(
2012
)
7/8
,
pp. 852-871
Persistent link: https://www.econbiz.de/10009688551
Saved in:
4
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang
;
Lee, Hye-rin
;
Kim, Woon Gon
- In:
International journal of contemporary hospitality management
24
(
2012
)
2
,
pp. 200-223
Persistent link: https://www.econbiz.de/10009544226
Saved in:
5
Destination-image recovery process and visit intentions : lessons learned from Hurricane Katrina
Ryu, Kisang
;
Bordelon, Bridget M.
;
Pearlman, David M.
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 183-203
Persistent link: https://www.econbiz.de/10009736304
Saved in:
6
The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang
;
Han, Heesup
;
Kim, Tae Hee
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 459-469
Persistent link: https://www.econbiz.de/10003742825
Saved in:
7
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang
;
Han, Heesup
;
Jang, Soocheong (Shawn)
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
Saved in:
8
Using global positioning systems as a marketing tool : an analysis of US consumers' use and perceptions
Cobanoglu, Cihan
;
Ciccarelli, Silvia
;
Nelson, Robert R.
; …
- In:
Journal of hospitality marketing & management
19
(
2010
)
6
,
pp. 556-574
Persistent link: https://www.econbiz.de/10008651273
Saved in:
9
Generation Y travelers’ commitment to online social network websites
Nusair, Khaldoon
;
Bilgihan, Anil
;
Okumus, Fevzi
; …
- In:
Tourism management : research, policies, practice
35
(
2013
),
pp. 13-22
Persistent link: https://www.econbiz.de/10009687045
Saved in:
10
The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word-of-mouth
Berezina, Katerina
;
Cobanoglu, Cihan
;
Miller, Brian L.
; …
- In:
International journal of contemporary hospitality management
24
(
2012
)
7
,
pp. 991-1010
Persistent link: https://www.econbiz.de/10009666529
Saved in:
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