Showing 1 - 5 of 5
Persistent link: https://www.econbiz.de/10001377395
The massive rise in UK call centre employment in recent years has been closely related to developments in the finance sector. This paper analyses these developments in order to contextualise the organisational experiences of unions in the sector. Recruitment activity in both hostile and...
Persistent link: https://www.econbiz.de/10014112920
Persistent link: https://www.econbiz.de/10014384679
Persistent link: https://www.econbiz.de/10003923614
Persistent link: https://www.econbiz.de/10012013134