1 Critical Perspectives on Service Work: An Introduction, Marek Korczynski and Cameron Macdonald -- 2 Chaplin's Modern Times: Service Work, Authenticity, and Nonsense at the Red Moon Caf 3.The Globalization of Nothing and the Outsourcing of Service Work -- 4 The Disneyization of Society -- 5...

Why is Europe's employment rate almost 10 percent lower than that of the United States? This "jobs gap" has typically been blamed on the rigidity of European labor markets. But in Services and Employment, an international group of leading labor economists suggests quite a different explanation....