This Briefing Note considers recent trends in specialisation, outsourcing and offshoring of business services. Specialisation within a firm happens when a firm organises an activity in a specialised unit, for example, when a firm moves payroll activities out of the back office of a factory, and...

This paper examines the impact of digital technology on professional work by combining insights from the future of work debate and the system of professions. With the adoption of digital technology, who ends up undertaking digital tasks depends on the nature of professional jurisdictional...