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United Kingdom
Production management
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Produktionswirtschaft
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Business process management
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Prozessmanagement
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Service quality
5
Agency theory
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Dienstleistungsqualität
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Brandon-Jones, Alistair
3
Croom, Simon
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Ramsay, John
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
Journal of purchasing and supply management
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ECONIS (ZBW)
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Trading interactions : supplier empathy, consensus and bias
Brandon-Jones, Alistair
;
Ramsay, John
;
Wagner, Beverly
- In:
International journal of operations & production …
30
(
2010
)
5/6
,
pp. 453-487
Persistent link: https://www.econbiz.de/10003989965
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2
Measuring internal service quality : comparing the gap-based and perceptions-only approaches
Brandon-Jones, Alistair
;
Silvestro, Rhian
- In:
International journal of operations & production …
30
(
2010
)
12
,
pp. 1291-1318
Persistent link: https://www.econbiz.de/10008823685
Saved in:
3
Impact of e-procurement : experiences from implementation in the UK public sector
Croom, Simon
;
Brandon-Jones, Alistair
- In:
Journal of purchasing and supply management
13
(
2007
)
4
,
pp. 294-303
Persistent link: https://www.econbiz.de/10003629120
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