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Help or hindrance? : examining the role of performance measurement in UK nonprofit organizations

Moxham, Claire - In: Public performance & management review 33 (2009/10) 3, pp. 342-354

Persistent link: https://www.econbiz.de/10003965894

Strategy deployment systems within the UK healthcare sector: a case study

Zhang, Shulian; Bamford, David; Moxham, Claire; Dehe, … - In: International Journal of Productivity and Performance … 61 (2012) 8, pp. 863-880

Purpose – The purpose of this paper is to examine an organisation‐wide restructuring exercise by investigating the effectiveness of strategy development and deployment processes in a National Health Service (NHS) Community Health Services (CHS) organisation. Design/methodology/approach –...

Persistent link: https://www.econbiz.de/10014796783

Strategy deployment systems within the UK healthcare sector : a case study

Zhang, Shulian; Bamford, David; Moxham, Claire; Dehe, … - In: The international journal of productivity and … 61 (2012) 8, pp. 863-880

Persistent link: https://www.econbiz.de/10009679693

Quality improvement : theory and practice in healthcare

Boaden, Ruth; Harvey, Gill; Moxham, Claire; Poudlove, Nathan - 2008

Persistent link: https://www.econbiz.de/10008699513

Charities : how important is performance to donors?

Iwaarden, Jos van; Wiele, Ton van der; Williams, Roger; … - In: International journal of quality & reliability management 26 (2009) 1, pp. 5-22

Persistent link: https://www.econbiz.de/10009525102

Examining the development, delivery and measurement of service quality in the fitness industry : a case study

Moxham, Claire; Wiseman, Faye - In: Total quality management & business excellence : an … 20 (2009) 5/6, pp. 467-482

Persistent link: https://www.econbiz.de/10003881219