This book is a guide for achieving innovation through outsourcing. Unpacking the various challenges faced by client firms and suppliers, the authors take the reader through the innovation lifecycle and devise a clear plan to achieve valuable results. Offering practical frameworks and tools to...

This book challenges much of the rhetoric about the role of knowledge in business. Although top managers hail knowledge and learning as the source of their competitive edge, the rich empirical studies presented in the book question this top-down perspective. It will make compelling reading for...

Outsourcing has entered what the industry is positioning as a new era of value-added services, innovation and transformation. This means that a shift of emphasis is underway towards skills, sector expertise and business transformation and away from mere technical solutions. Competition between...