Purpose – The purpose of this paper is to outline the development of a toolkit designed to assist UK small to medium enterprise businesses (SMEs) manage work‐life balance (WLB) policies and practice issues, across the life stages. Design/methodology/approach – A multi‐method approach was...

Examines the concept of “empowerment”, and its implications for public sector management. Argues that it is not a single concept, but rather a cluster of concepts. Offers a typology of the different approaches to empowerment contained within this cluster, and details the issues that these...