Questions about universal service continue to evolve as information and communication technology advances, bringing new platforms, services, and business models. Concerns about exclusion remain, particularly in times of transition to new technologies and platforms. While the universal service...

Before there was the digital divide there was the analog divide - and universal service was the attempt to close that analog divide. Universal service is becoming ever more complex in terms of regulatory design as it becomes the digital divide. In order to evaluate the promise of the next...