Purpose – The purpose of this paper is to provide the structure needed to create an in‐house training program for libraries as a means for improving staff competencies during periods of economic problems. Design/methodology/approach – The paper pulls information from the business...

Purpose This paper aims to deal with recognizing and reacting to an aging workforce and understanding the value that older workers can still represent to an organization. Design/methodology/approach This article references field literature to support the points addressed. Findings Librarians and...

Purpose This case study aims to outline the activities related to a project to create a foundation for the libraries’ social media activities and determine return on investment and value added for the efforts. Design/methodology/approach This case study describes the actions taken and the...