Many e-tailers providing attended home delivery, especially e-grocers, offer narrow delivery time slots to ensure satisfactory customer service. The choice of delivery time slots has to balance marketing and operational considerations, which results in a complex planning problem. We study the...

In attended home delivery, the delivery time slot offering problem has a significant impact on the efficiency of the retailer providing this service. Since the decision on which time slots to offer is typically made online during the customer booking process, this problem requires a real-time...