In logistics and mobility services, new business models such as “attended home delivery”, “same-day delivery”, and “mobility-on-demand” have been successfully established over the last decade. They have in common that customers order online, while the services are provided offline....

In this paper, we study an e-grocer’s problem of differentiated slotting in last-mile logistics for attended home delivery. The purpose of differentiated slotting is to statically determine which time slots should be on offer throughout the selling horizon in each area of a delivery region on...

Integrated demand management and vehicle routing problems are characterized by a stream of customer requests arriving dynamically over a booking horizon and requesting logistical services, which are fulfilled by a given fleet of vehicles during a service horizon. Prominent examples are attended...