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Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun; Hsu, Maxwell K. - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
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Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun; Hsu, Maxwell K.; Marshall, Kimball P. - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
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Airline co-branded credit cards : an application of the theory of planned behavior
Wang, Stephen W.; Hsu, Maxwell K. - In: Journal of air transport management 55 (2016), pp. 245-254
Persistent link: https://www.econbiz.de/10011547876
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Air passenger's perception toward pre-flight safety briefing videos : does it matter?
Lee, Chia-Chen; Wang, Stephen W.; Hsu, Maxwell K.; Jan, … - In: Journal of air transport management 72 (2018), pp. 20-31
Persistent link: https://www.econbiz.de/10011910573