On 8 October 2008 the European Commission submitted the proposal for a new Consumer rights directive to the European Parliament and the Council of Ministers. This paper discusses the type of harmonisation that is foreseen in the proposed directive. It first addresses the choice between minimum...

The Unfair Contract Terms Directive offers consumers protection from pre-arranged imbalanced contract terms. While the standard terms and conditions and privacy policies used by online service providers have previously been accused of harming clients of such online services, a comprehensive...

In this paper I will describe the implementation of the Consumer Rights Directive, or CRD, in The Netherlands. Section 2 will deal with the provisions of the implementing act and the relation between these provisions and other provisions of consumer law. Section 3 will discuss the relationship...