Management practices of U.S. and European firms are explored in pursuit of an answer to two questions: why so many firms exist despite poor practices and why so much variability exists across countries. An innovative survey tool that scores 18 key management practices was applied to data...

Over the last decade the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries. This review paper discusses what has...