The uniqueness of professional service firms (PSFs) has been well established. Accounting, law, engineering, and management consulting firms are known to differ significantly from both traditional manufacturing and service organizations in their organizational and managerial arrangements. Their...

"Time, timing, and temporality are inherently important to organizational process studies, yet time remains an under-theorized construct that has struggled to move much beyond chronological conceptions of "clock" time. Missing from this linear view are ongoing debates about objectivity versus...

Emotion is a critical but relatively unexplored dimension of sensemaking in organizations. Existing models of sensemaking tend to ignore the role of emotion or portray it as an impediment. To address this problem, we explore the role that felt emotion plays in three stages of individual...