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When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?
Cheng, Bao; Dong, Yun; Kong, Yurou; Shaalan, Ahmed; … - In: Tourism management : research, policies, practice 96 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10013554988
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A cross-level study of procedural justice perceptions
Hon, Alice H. Y.; Yang, Jixia; Lu, Lin - In: Journal of managerial psychology 26 (2011) 8, pp. 700-715
Persistent link: https://www.econbiz.de/10009407332
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Be good for love or for money? : the roles of justice in the Chinese hotel industry
Hon, Alice H. Y.; Lu, Lin - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 883-902
Persistent link: https://www.econbiz.de/10010125919
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Organizational cultures determine employee innovation in response to seasonality : regulatory processes of openness and resistance
Senbeto, Dagnachew Leta; Hon, Alice H. Y.; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 46 (2022) 6, pp. 1122-1146
Persistent link: https://www.econbiz.de/10013387371