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Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective

Høgevold, Nils M.; Svensson, Göran; Mpinganjira, Mercy - In: International journal of procurement management 13 (2020) 4, pp. 531-552

Persistent link: https://www.econbiz.de/10012254622

META-RELQUAL in business relationships : a sales perspective

Høgevold, Nils M.; Svensson, Göran; Mostert, Pierre; … - In: International journal of business excellence : IJBEX 23 (2021) 4, pp. 472-497

Persistent link: https://www.econbiz.de/10012514080

Benchmarking meta-analytical conceptualizations of B2B seller skills against empirical evidence in services firms

Høgevold, Nils M.; Rodríguez, Rocío; Otero-Neira, Carmen - In: Benchmarking : an international journal 31 (2024) 3, pp. 884-902

Persistent link: https://www.econbiz.de/10015397295

The direct effect of B2B sellers' skills on relative and absolute sales performance : a dual measurement approach

Rodríguez, Rocío; Høgevold, Nils M.; Otero-Neira, Carmen - In: Journal of organizational change management 36 (2023) 1, pp. 64-85

Persistent link: https://www.econbiz.de/10014280492

Organisational and environmental indicators of B2B sales performance

Høgevold, Nils M.; Rodríguez, Rocío; Svensson, Gøran; … - In: Marketing intelligence & planning 40 (2022) 1, pp. 33-56

Persistent link: https://www.econbiz.de/10013172882

Continuity, coordination and cooperation as mediators between economic and non-economic satisfaction : a sales perspective

Høgevold, Nils M.; Svensson, Göran; Mostert, Pierre; … - In: Journal of business economics and management 21 (2020) 6, pp. 1752-1773

There is a gap in literature as to how multidimensional satisfaction fits into a nomological network with continuity, coordination and cooperation. Furthermore, most studies focusing on these constructs are limited to a buyer perspective. The objective of this study is to fill this gap by...

Persistent link: https://www.econbiz.de/10012505510

The role of conflict and opportunism on the duality of satisfaction in B2B sales relationships

Ferro-Soto, Carlos; Padin, Carmen; Roberts-Lombard, Mornay - In: European business review 36 (2024) 6, pp. 870-898

Persistent link: https://www.econbiz.de/10015130318

The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships

Ferro-Soto, Carlos; Padin, Carmen; Svensson, Göran; … - In: The journal of business & industrial marketing 38 (2023) 1, pp. 235-251

Persistent link: https://www.econbiz.de/10013539060