Performance differences between firms are generally attributed to organizational factors – such as routines, knowledge, and strategy – rather than to differences among the individuals who make up firms. As a result, little is known about the part that individual firm members play in...

In an effort to create a positive experience at work, managers have deployed a wide range of initiatives and practices designed to improve the affective experience for workers. One such practice is gamification, introducing elements from games into the work environment with the purpose of...