Multinational companies are beginning to adopt a “virtual teams” strategy, due to the benefits of cost reduction and performance improvement. On the other hand, Managers and measurement systems are not adapted to this concept due to barriers to manage virtual teams. Barriers such as:...

Purpose – The main purpose of this paper is to describe and test a methodology to measure the level of comprehension of priorities in performance measurement systems by virtual teams. Design/methodology/approach – Through the combination of existing models for performance measurement, a...